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Privacy Policy

Last Updated: April 7, 2025

This Privacy Policy applies to the "Orakel" application (hereinafter referred to as the "Application") created by Lucasoft Ltd (hereinafter referred to as the "Service Provider"), which is provided as a free service. This service is intended to be used "as is".

Information Collection and Use

Information You Provide

When you register an account, use our services, or contact customer service, you may provide the following information:

  • Personal identification information: such as name, email address, phone number, etc.
  • Account information: such as username, password, etc.
  • Internet Protocol address of your device (e.g., IP address)
  • Application pages you visit, time and date of access, time spent on these pages
  • Operating system used on your mobile device
  • Time spent on the application
  • Records of your communications with customer service

The Application does not collect precise information about the location of your mobile device.

The Service Provider may use the information you provide to contact you from time to time to provide you with important information, necessary notifications, and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide certain personally identifiable information. The information requested by the Service Provider will be retained by them and used as described in this privacy policy.

Third-Party Access

Only aggregated, anonymized data is periodically transmitted to external services to help the Service Provider improve the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note, third-party services used by the Application have their own privacy policies regarding the handling of data. Here are links to the privacy policies of third-party service providers used by the Application: Google Play Services

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted service providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at [email protected] and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application is not directed to any person under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13. If the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided personal information, please contact the Service Provider ([email protected]) so that they will be able to take necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This Privacy Policy is effective as of 2025-01-14.

Your Consent

By using the Application, you consent to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

We will respond to your request within 30 days of receiving it.